Why do we need backups again?
I know you’re here at the blog for Corso, a Microsoft 365 backup tool, so you probably don’t need to be sold on the necessity of backups. But just as a reminder, the Microsoft Shared Responsibility Model, similar to that of all public cloud providers, means there’s a place where their responsibility to help you with recovery stops.
The most common reasons people need a backup (based on the last few months’ discussion among Microsoft 365 admins) are:
- Malware, ransomware, or a similar attack
- Data lost in migration (for example employee leaving the org or changing roles)
- Accidental deletion
In all of these scenarios, Microsoft will take zero responsibility for restoring your data.
What about the recycle bin?
If you've been pondering the same question, you're probably already aware that Microsoft offers a few different recycle bin options, which can prove helpful in the event of short-term, limited data loss. Even though this solution can provide limited backup capabilities, it's far from perfect. Data in the recycle bin gets automatically purged after a few days and malicious users can also force early deletion of data residing in the recycle bin.
Further, the recycle bin can't provide the in-depth data control over important business data that you need. To guarantee complete access and control of important data, a comprehensive backup and disaster recovery plan is required. This includes both short-term and long-term retention, and the ability to recover in bulk, granularly, or from a particular point in time.
How frequently should you back up?
Let’s start by defining your team’s Recovery Point Objective (RPO). RPO generally refers to calculating how much data loss a company can experience within a period most relevant to its business before significant harm occurs, from the point of a disruptive event to the last data backup.
RPO helps determine how much data a company can tolerate losing during an unforeseen event.
The ideal frequency of backups should be a business-level decision - what RPO are you aiming for, any technical considerations will probably be secondary.
Shouldn’t you back up continuously?
There have been a number of expensive backup tools in the past that offer something like ‘continuous backups,’ where every single file change is reflected in the backup almost instantly. This is a cool-sounding idea with some significant drawbacks, namely:
- Without item versioning and/or preservation of older full backups, this model drastically increases the chances that your backups will be worthless: if data is accidentally corrupted, an extremely rapid backup will overwrite good backed up data with junk almost right away.
- If you want item versioning and extensive retention policies, the cost overheads for super-frequent backups can be prohibitive.
While backup frequency will vary with each business, it’s generally not the case that a backup interval of “nearly 0ms” will make sense.
Technical Considerations: Microsoft Graph State Tokens
One of the reasons to back up fairly frequently is the use of Microsoft Graph state tokens to show what has changed about your data. For example Corso only captures incremental changes during backups, only needing to store the items that have been updated or added since the last backup. It does this using state tokens that it stores within the Microsoft 365 infrastructure to checkpoint the end of a backup. This token is used by the next backup invocation to see what has changed, including deletions, within your data.
The exact expiry of state tokens isn’t published by Microsoft, but our observations show that if you are only backing up every few days, these tokens can expire. This will force a new full backup each time which is both unnecessary and costly (in terms of time and bandwidth but not storage because of Corso’s deduplication).
You can therefore reduce data transmission overhead, improve backup performance, and reduce RPO, by backing up more frequently.
Cost Considerations: Storage Costs
With the threat of ransomware and other malicious data corruption, it’s a great idea to store full backups with some frequency. This means that, if you want to have frequent backups with retention of older versions, you’re going to need a lot of storage unless your backup system is smart.
Intelligent tools like Corso will be cheaper than most others. First, it uses object storage which is orders of magnitude cheaper than reliable block or file storage. Further Corso not only deduplicates, packs, and compresses data, but it also has a ton of smarts to only capture incremental changes between backups but always present them as a full backup (topic for another blog post!). This ensures that even if you have 1000s of backups per user or SharePoint site, you will always see fast restores, minimal storage overhead, and always-full backups.
For other tools, you should evaluate if it uses storage efficiently:
- Since there’s a per-object storage cost with most S3 tiers, backups should bundle small items together
- Backups should include compression and de-duplication to be as small as possible
Take a look at some of our recent writing on selecting the best S3 storage tier (spoiler warning it’s probably Glacier IR) for your S3 backups.
You still haven’t answered my question: How often should you back up?
Independent of whether it's Microsoft 365 or other systems, at least once a day. Probably about once every 8 hours. It will ensure your backups are efficient due to incremental data capture and that you don’t lose too much work in the event of an incident. Higher frequencies will be necessary for higher RPO goals.